Login. . Please send us the pics or videos toinfo@qualisports.usif your Quali-Bike experiences a problem. Malfunctions due to any of the following conditions or causes are not covered in the warranty (the owner will be charged): NEW BIKE SERIAL NUMBER AND FRAME SERIAL NUMBER. Built for speed. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. Do not order items that are illegal to import into your country. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. For damaged or defective items please refer to our warranty policy. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. Provide us with a phone number where you can be reached by customs when your product arrives. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. We will deduct all additional fees resulting from refused international shipments from your refund. Shipping charges included in the Purchase Price of the Merchandise are non-refundable. JupiterCare must be added within 45 days of your bike purchase. We will not take back a bicycle if you find your laws do not permit your child to ride it. Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. Exide Vrla Battery, Usage/ Application: Automobile 3,000. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). It's. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Yes. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Please request a Return and Exchange Authorization. Mar 07 Rs. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Next, contact your bank. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. X-Treme requires that defective batteries be returned to us for repair or exchange. There is often some processing time before a refund is posted. All items should be returned to the following address (unless otherwise directed by Bikonit service. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Do notreturn faulty parts to Ewheels without prior consent. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Shipping only, customs & duties are paid by the recipient. Bikes Similar to Jupiter. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. We dont guarantee that we will receive your returned item. Cancellation We accept order cancellation before the product is shipped or produced. First, select the battery that belongs to your eBike. Charges inside or outside frame. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). Locations with limited access may require addition shipping fees. Watch this step by step video on Defiant Unboxing and Setup. boxes or APO. We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. They actually called me offering to help! 4 if you have questions or problems with this procedure. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Shipping: Free Shipping on E-bikes & Scooters! For optimal functionality and extension of maximum reliability. To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at Service@ewheelsdealers.com. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Bring your receipt or packing slip and a valid photo ID. No replacement bike will be shipped until the legitimacy is confirmed. This battery comes with a 36 month warranty.*. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Overloading beyond recommended capacity . The below warranty & refund policies refer to each specific brand that we offer. A phone number is required by the freight company so a delivery appointment can be made. Powered by lithium battery. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. You must be present at the location and time of pickup. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. ElectricByke.com is an authorized dealer for all of the brands on our website. Items are considered to be oversized if they are heavier than 30 pounds. A fixed delivery time cannot be scheduled. Any additional warranty parts will require the customer to pay all shipping costs. Any and all implied warranties are excluded. If you wish to receive your item by a guaranteed delivery date, expedited shipping options are available. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. WE WILL INSPECT EACH BATTERY TECHNICALLY. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. Do not order items that are illegal to import into your country. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. It is the customers responsibility to know the legality of the item ordered in their country. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Satisfactory proof of purchase is always required for warranty service. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Most states require helmets and protective equipment to be worn by certain age children. In the event shipping damage occurs, it must be reported and addressed in a timely manner. If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required"). Refunds are only issued after returned items have been received and inspected.If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. Contact Jupiter Bike Tech Support at 813-609-2453 opt. Refurbishing your battery works according to a number of steps. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Our e-bike battery replacement guide will help you through the process. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. Turn the battery on by pressing the power button. Frame replacement is for manufacturer defect only. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. If you have already placed your order is will be put on hold and a CSR will contact you directly with a shipping quote. We do not refund original shipping charges for goods that are refused for delivery at customs. Most batteries can be charged inside or outside the bike frame. Bolt Pro Electric Bike Tire and Tube Set. Take pictures of any damage that is found, and date the images when possible. Inspection: Please inspect the item before assembly or discarding any packaging. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. 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