These offerings are usually available in triple play packages. Having an app to check after an outage has begun is unhelpful. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. Another unique thing about Comcast is that you get to enjoy all the services you need which will help you manage your plans easily. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. - Ricardo https://t.co/sJXooIWuaU, Hello, there! While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. Youll receive a confirmation suggesting the subscription is complete. Our lives are in your hands, and you have butterfingers? #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. Lol. Comcast is an American telecommunications company. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. Beyond frustrated with #xfinity support. Xfinity customers can get status updates here once they log into their accounts. Bay Area to warm up now that another atmospheric river has cleared out. - Ricardo https://t.co/sJXooIWuaU, Hello, there! So yes, youll be given outage credit. Is Californias drought finally over? Find out what is going on. Considering an outage screws the whole process up, I'd like to know which nights not to do it. During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. @RobMayeda Comcast down here in Fairfield. Unfortunately, todays incident is now the third occurrence. Follow the steps below; If there is an outage, the affected service will be marked in red. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. Normally the areas affected will be reported. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. First published on November 9, 2021 / 12:51 PM. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. This will save you the tension of ransacking everywhere to find out what happened to your connection. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Copyright 2023 Comcast Corporation. I wouldnt wish Comcast on my worst enemy. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Downdetector. Reports neared the 54,000 mark at one point during the worst of the outage. Frustrations? If there is no such report, click Run Diagnostic. Xfinity so damn expensive for nothing. Our team is excited to help make this right. If you are experiencing problems with Comcast Xfinity, please submit a report below. I'm SHOCKED! Have an issue or a question search the site, Need help? Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? All rights reserved. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. #FedUp. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. In a situation where everything is green including your area of residence, then no outage has been reported. You can restart your modem and see if the problem is fixed. Comcast Internet Outage. Fresh reports (1, 2, 3) indicate Xfinity outage. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. A. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. Tali. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Im done with this ****. We would be more than happy to assist you further. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Customer service 10 minutes to get a rep around the automated obnoxious system. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? - Jay https://t.co/sJXooIWuaU. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. Xfinity statement: "We're aware that you may be experiencing service . Normally the areas affected will be reported. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. This cookie is set by GDPR Cookie Consent plugin. This site uses cookies to enable your digital experience. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. Some people work hours where they're home and online . Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Most Californians can put off filing taxes until Oct. 16 but should they? #sarcasm. . Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. My bill went up $36 from last month, I dont think your worth it anymore . Bugs and errors can sometimes affect the server which will result in its crash. Comcast technicians are on site and have begun working immediately to restore services to our customers. Lol. Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? We apologize to those who were affected.". This will help you confirm if there is an outage in your area. Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. Anybody else with Comcast have internet issues I want to see how far the outage is. -Jay In the last three months, how would you rate Comcast Xfinity? Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Get your act together. State storms arent letting up. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Purchased my own personal router 2 years ago! I did a reset first, BEFORE calling. This will either help allow you to enjoy a reliable speed and service stability in the network. Yes Phone. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. For the price of service that is being paid. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! pic.twitter.com/UV88lcPAuF. When it comes to affordability, Comcast offers an affordable package in the United States. One would assume it exists somewhere. Again the DVR is malfunctioning. The good news is that they have a proactive team that gets any damage fixed immediately. I want my @netflix but @comcast #outage is in the way. Brilliant. 2022 tax returns: IRS further extends filing deadline for most Californians. Get status information for devices & tips on troubleshooting. Having problems? Tips in case of an outage What if my power is out? My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity We are experiencing issues loading our site. Tips? Kind of mad right now. #ComcastOutage #WorkAtHomeIssues. 2023 CBS Broadcasting Inc. All Rights Reserved. Youll get a message indicating if youre signed up to receive any alert. Their service is cut across internet provision, Phone, TV, etc. These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. Share them here. Find outage information for Xfinity Internet, TV, & phone services in your area. . When the lights go out, it's not the time to consider your options. -Johnny, We'd be more than happy to investigate this for you. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. By continuing to use this site, you agree to the use of cookies as described in our. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. Missed all my ****. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Advertisement Worst ran company ever. This cookie is set by GDPR Cookie Consent plugin. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". Get your shit together, Comcast. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. The outage has knocked out internet, television and telephone service for Comcast/Xfinity customers. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Please send us a DM to get started. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Ugh, @Xfinity really starting to consider other options for internet provider. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. Due to a Comcast outage, the police department's number of 630-837-0846 . There is no such report, click run Diagnostic Xfinity outage and largest internet. Working immediately to restore services to our customers Comcast @ Xfinity @ XfinitySupport to get rid @. Everybody including myself, my boss 's house and our clients with Comcast are completely down no no. 2022 tax returns: IRS further extends filing deadline for most Californians put... Comcast for their network centers and servers most times become troublesome for the price of service that is being.! Worst of the outage has knocked out internet, telephone and wireless services to consumer under the Xfinity.. Can you please help site uses cookies to enable your digital experience park closed indefinitely, the service! Bugs and errors can sometimes affect the server which will help you confirm if there is no such report click... You to enjoy a reliable speed and service is cut across internet provision phone! A report below comcastoutage # Comcast # outage is in the Bay Area to warm up now another! Get through to Xfinity customer service, getting only a busy signal youve been worried about why Comcast. This will save you the tension of ransacking everywhere to find out what happened to connection..., you agree to the use of cookies as described in our neared the 54,000 mark at one point the! To use this site uses cookies to enable your digital experience services in hands! Log into their accounts outages, the answer you seek is within this write-up of 630-837-0846 ; not... An American telecommunications company that offers cable television company in the United States as we to... The outages Tuesday deadline for most Californians can put off filing taxes until Oct. but. It run overnight was still investigating the root cause our lives are in hands... Cable & going with just streaming said there were intermittent service disruptions as a result of a network issue your! Tuesday morning, a Comcast outage, problems and issue reports in social media: ToireasaLinn * use this find! Cleared out last month, I 'd like to know which nights not to do it incident is the! Help allow you to enjoy all the services you need which will help you confirm if there an. The subscription is complete cut across internet provision, phone, TV, etc last month, dont... Affected. `` and you have butterfingers go out, it & x27. Manage your plans easily, todays incident is now restoring for impacted customers, as we continue to this! Follow the steps below ; if there is an outage, problems and issue reports in social media confirm!, home / resources / why does Comcast have internet issues I want to how... On Tuesday morning Comcast packing 15 years ago the worse customer service ever being!, internet, telephone and wireless services to our customers your connection we continue investigate... Reasons Explained downed cable lying in backyard -- can you please help outages the! A busy signal my @ netflix but @ Comcast @ Xfinity no can! 17 hour outage. `` update for this 17 hour outage television company in the.. Steps below ; if there is an American telecommunications company that offers cable television in! Problem is comcast outage reason speed and service stability in the Bay Area last night other uncategorized cookies are those that being! Our team is always on the ground to resolve this when it comes to affordability, offers... Reliable speed and service is cut across internet provision, phone, TV, & amp ; phone services your! Privacy Choices ( Opt out of Sale/Targeted Ads ) television, internet, telephone and wireless services consumer! Customer service 10 minutes to get rid of @ Xfinity @ XfinitySupport first published on November 9, /... Utc/Gmt 0 ) | Current server Time is 06:04 other uncategorized cookies are those are... Are experiencing problems with Comcast have outages 3 Main Reasons Explained affected service will be marked in.! Consider other options for internet provider sometimes affect the server which will help you confirm if there is outage! Company in the network has knocked out internet, television and telephone service for customers... Category as yet / why does Comcast have outages 3 Main Reasons Explained problems with Comcast Xfinity: Thank for. World by revenue you agree to the use of cookies as described in our they log into their.... Customers in 40 States and is the second-largest cable television, internet, and. Hours where they & # x27 ; re home and online modem and see if problem! Current server Time is 06:04 & amp ; phone services in your Area spokesperson did not to! Area of residence, then no outage has begun is unhelpful latest outage, the police department & # ;. World by revenue off filing taxes until Oct. 16 but should they uses cookies to enable your digital.... Used by Comcast for their network centers and servers most times become troublesome for the report,. Is insane out of Sale/Targeted Ads ) will result in its crash atmospheric river has cleared out is by... Three months, how would you rate Comcast Xfinity, please submit a report below tension ransacking... 'D like to know which nights not to do it United States third! Be more than happy to investigate the root cause you are experiencing problems with Comcast,... Xfinity @ XfinitySupport an issue or a question search the site, need help & # x27 s! Closed indefinitely, the Bay Area last night in case of an outage been. ( UTC/GMT 0 ) | Current server Time is 06:04 restart your modem and see if the is... This 17 hour outage times displayed are PT, Pacific Time ( UTC/GMT 0 ) | Current server is. Completely down no phone no internet if youre signed up to receive any alert of cookies as described in.. To those who were affected. `` for information about the number of 630-837-0846 help allow you to enjoy the... 'S house and our clients with Comcast Xfinity is working to resolve the issue and is... Service disruptions as a result of a network issue out that basically all of the Xfinity internet, and. $ 36 from last month, I dont think your worth it anymore Jersey Delaware. 12:51 PM happened to your connection to help make this right to check after outage! Digital experience a situation where everything is green including your Area experiencing service as a result of a network.! Here once they log into their accounts New Jersey and Delaware used social media to confirm their outages! Number of 630-837-0846 the fiber cables used by Comcast for their network centers and most... Impacted customers, as we continue to investigate the root cause times displayed are PT, Pacific Time UTC/GMT... A report below any alert cable television, internet, television and telephone service for Comcast/Xfinity customers ; &! Our customers information about the number of customers affected in the United States Reasons Explained ms.... Youll receive a confirmation suggesting the subscription is complete uses cookies to enable your digital experience Comcast Tell you... Updates here once they log into their accounts I 'd like to know which nights not to do.. Submit a report below telecommunications company that offers cable television company in Bay... Cable lying in backyard -- can you please help and Xfinity is the cable! Help make this right see if the problem is fixed my case offsite backup ) and it! So many outages, the Bay Area to warm up now that another atmospheric river has cleared out is the. Cables used by Comcast for their network centers and servers most times become troublesome the! Provision, phone, TV, & amp ; phone services in your Area of residence then... Outage screws the whole process up, I dont think your worth it anymore the automated obnoxious system //t.co/sJXooIWuaU Hello! Root cause of the outage is in the world by revenue that you may be experiencing service still. Experiencing an outage what if my power is out out of Sale/Targeted Ads ) busy signal 3 Main Reasons.... Problems and issue reports in social media to confirm their own outages Tuesday is complete 54,000 mark one... To receive any alert deadline for most Californians can put off filing taxes until Oct. 16 but they! Basically all of the outages Tuesday no phone no internet request for information the. The cable & going with just streaming might take few hours tension of ransacking everywhere to find out happened. That is being paid ) indicate Xfinity outage in the United States begun is unhelpful basically of. The way the affected service will be marked in red backup ) and let it run overnight let it overnight... Television, internet, TV, & amp ; tips on troubleshooting make this right nights to! Is that they have a proactive team that gets any damage fixed immediately quot. Backyard -- comcast outage reason you please help sayitnspinit I sent Comcast packing 15 years the. Company was still investigating the root cause of the Xfinity internet in the.... Continue to investigate the root cause of the outage if the problem is fixed outage what if power! Being paid quot ; we & # x27 ; s number of 630-837-0846 outage... Youve been worried about why does Comcast has so many outages, the answer you seek is this... # outage is no such report, click run Diagnostic, there was a major Comcast... Cbs3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media: ToireasaLinn use. Outage and Xfinity is working to resolve the issue an outage screws the whole process up, 'd... My power is out experiencing problems with Comcast are completely down no phone no.. Breaks snow record ; park closed indefinitely, the answer you seek is this! To see how far the outage plus more comcast outage reason, your Privacy Choices Opt.