With a cohesive, low-friction approach to managing your revenue cycle that keeps patients informed along the way and always makes it easier for them to take the next step. If a question is more complex, our specialists research the question and provide a timely answer to the patient without having to make them hold or wait on the call for it to be researched. Millennia is a technology-enabled service company that partners with healthcare providers to manage their patient financial experience using a powerful patient engagement platform and a healthcare-focused patient support team. (RADARHotline) The following payment options, which are subject to change, may apply: All patients are encouraged to contact Millennium Healths Patient Billing Services if they have questions or concerns about their bill via a secure email at PatientBillingServices@millenniumhealth.com or by phone at (877) 451-7337 on Monday through Friday, from 6:00AM 4:00PM Pacific Time. Monday through Friday Monday-Friday 6:00AM-4:00PM PT, Corporate Headquarters (877) 451-7337 Millennium Healths Commitment to Price Transparency. Medicaid will determine coverage and payment, as well as the amount for which you are responsible, such as copay or co-share, if any. The cost of the premium may be shared between employers and government purchasers and patients. It uses this information to engage with your patients when, where and how they prefer. Patients can pay through our concierge, IVR, Patient Billing Portal, MobilePay, Text-to-Pay, and simply mailing in a payment. Patient Billing If you are a self-pay patient, payment is requested prior to receiving treatment. Cerner RevElate is designed to be open and extensible. We manage everything from the patients first appointment to their final payment. These notices are essential in determining what portion of your bill you may be required topay. if (window['MktoForms2']) { SIC Code 73,737. Millennium Health may enter into a payment plan for outstanding balances; eligibility shall be individually determined. Some insurers may send the insurance payment for Millennium Healths services directly to patients. It can use both traditional HL7 interfaces as well as web-based APIs to connect with third parties. And how theyre seeing results like 24 times the national average recovered, a 98% patient satisfaction rate, and a 93% patient engagement rate. (866) 866-0605 If patients do not forward the payments to Millennium, Millennium may send these patients to an outside collection agency. We will treat your patients as if they were our own. Please consult with your healthcare provider for specific medical advice. Millennium Health understands the difficult circumstances some patients may experience with out-of-pocket costs and will work with them to structure affordable payment plans and, in appropriate situations, offer financial assistance programs. Ambulatory Surgical and Emergency Centers, Enhances patient education and guidance around the billing process, Reduces late payments, write-offs, and bad debt expense, Dramatically accelerates cash and patient collections, Increases patient satisfaction through more prompt and convenient outreach. Millennia provides a dashboard/portal in which you can see anything and everything happening with your patient balances. Click Here! The Millennia Recover patient payment platform also provides transparency into patient bills, including balances due and past activity. Please select the appropriate sign-on link based on the state where your provider is located. Our patient billing software focuses on educating, informing and engaging patients. Oracle Cerner recognizes that back-office teams need solutions that work for them and ultimately for their patients. customerservice@millenniumhealth.com Due to our ability to integrate into your HIS or EHR, our specialists can view detailed information on your patients and answer any complicated healthcare insurance or billing question. At your first appointment, youll be asked to complete several patient forms. Our focus at Millennium Physicians is helping you manage resources and understand the financial aspects of your care. For new clients, please work with your sales associate to understand how Cerner RevElate impacts you. Your Millennium Physicians medical team may send copies of your test results and reports to your other doctor(s) and follow-up with them for collaboration on your cancer and treatment plan. As the first beta client moving from Cerner Patient Accounting to Cerner RevElate Patient Accounting, Charleston Area Medical Center shared: "When my team first saw the demo of Cerner RevElate, I recognized that this is going to allow my team to focus on more complex denial-related issues so that we can work through some of our backlog in our respective queues and also work smarter. We have experienced agents based in the United States to help. Millennium Health has taken significant steps to reduce the costs of urine drug testing, including negotiating in-network status with most major insurance companies, establishing financial support programs for patients with or without insurance, and working compassionately with those patients who cannot afford to pay for our services. Please write on the back of the check Pay to Millennium Health, include a signature and mail to Millennium Health at the address below: Millennium Health, LLC Patients that receive a check for services provided by Millennium are responsible for forwarding this payment to Millennium Health. Millennia Patient Services LLC. If you have an upcoming appointment, your doctor or advanced provider can fully explain and discuss your test results with you. Our modern technology allows you to provide these top-notch services. Patient Billing Insurance plan participation varies by provider and not all insurances accepted are listed, so please call prior to your appointment to verify your insurance plan is accepted. Key Principal: Tom Ormondroyd See more contacts Industry: Billing and bookkeeping service Printer Friendly View Address: 5000 Centre Green Way Ste 100 Cary, NC, 27513-5814 United States Phone: Website: www.millenniapay.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: ESG ranking: ESG industry average: This information is not intended to create a physician-patient relationship between Millennium Physicians or any physician and the reader. As Someone Who Has a Cerner Legacy System, What is Happening to Cerner Patient Accounting? Please try reloading the page or changing your browser. Payment may be made either are your center or by phone. (877) 451-7337 Contract management is part of the Cerner RevElate data model and can support both net-down and gross A/R reporting. All Other Outpatient Care Centers MILLENNIA PATIENT SERVICES, LLC 1121 SITUS COURT SUITE 200 RALEIGH, NC 27606. Cerner contract managementprovides capabilities to help manage your payer contracts. If we cannot significantly improve your current state, then we will tell you. Business Outlook. For current clients interested in more information about Cerner RevElate, please reference our FAQs by logging in using your Cerner care account. Payment Plan. const intervalIdMkto = setInterval(checkVariableMkto, 100); This field is for validation purposes and should be left unchanged. Millennium Health has developed robust billing policies and programs. Millennium Health has taken significant steps to reduce the costs of urine drug testing, including negotiating in-network status with most major insurance companies, establishing financial support programs for patients with or without insurance, and working compassionately with those patients who cannot afford to pay for our services. (866) 866-0605 Off on major holidays. . The hospitals, doctors or other health care providers who have a contract with your insurance provider. Every day, providers offer an abundance of services to their patients. Millennia Recover is our customized payment technology that helps boost patient satisfaction and practice revenue. These are your patients and we want to provide you and them with the best support possible. Its important to stay current on your insurance premiums to keep your benefits in effect. Pros. You can save time by printing and completing them in advance and bringing them with you. It creates claims that match the medical record as a natural byproduct of the clinical documentation. The plan you have covers the costs of these health care providers. Patient Services Representative 8 reviews; Call Center Representative 3 reviews; Concierge 2 reviews; 1121 Situs Court, Suite 2. Contact us here. Our agents can solve their complex issues and answer tough questions with compassion. const checkVariableMkto = () => { Lorem ipsum dolor sit amet consectetur adipisicing elit. This field is for validation purposes and should be left unchanged. Millennia Patient Services. The specified amount you must pay for health care expenses before insurance covers the remaining costs. Our outbound patient support specialists call within the client-agreed time interval and we reach over 90% of our clients patient bases. All. Please bring the following items to your first appointment: Well require medical records concerning your cancer diagnosis and treatment but need authorization. Medicare will determine coverage and payment., as well as the amount for which you are responsible, such as copay or deductible, if any. (877) 451-7337 The cloud-native design is intended to scale to fit your organization. (877) 451-3534, Customer Service(RADAR Hotline) Disclaimer - The health information contained on this website is for educational purposes only and does not constitute medical advice or a guaranty of treatment, outcome, or cure. }; Paid a bill to Millennia which turned out to be an overpayment. (877) 451-7337 Millennia provides the widest variety of payment methods and options in the industry. This amount is pre-determined and varies by insurance provider. Your financial counselor can answer questions about your insurance coverage and payments. The following insights were gathered from the 157 clients that responded to the survey. Work with your Cerner sales associate to understand the path that is best for your organization. (866) 866-0605 Get contact details including emails and phone numbers When Millennium Health is not contracted with an insurance plan, we will typically bill patients for the amount designated by their plan as the patients responsibility. Millennia provides the widest variety of payment methods and options in the industry. PatientBillingServices@millenniumhealth.com. Speak with one of our experts to help you get started. Dallas, TX 75284. Millennium Patient Portal is where you can view your test results, message your provider, pay your bill, and request an appointment. . Millennia Recover analyzes patient payment and engagement history with an algorithm to drive intelligent patient communication. Patients that receive a check for services provided by Millennium are responsible for forwarding this payment to Millennium Health. Millennia. Fast paced work environment, which is great for someone that is always wanting to stay busy. Please write on the back of the check Pay to Millennium Health, include a signature and mail to Millennium Health at the address below: Millennium Health, LLC We make it easy for your patients to select the method and type best suited to their needs. Millennia Patient Services (MPS) Information. The scalability, advanced automation, and open, extensible environment targets improving care, compliance, and maximum reimbursement for your organization. Mar 14, 2020 - Patient Support Representative in Spring Hope, NC. The amount you pay, often monthly, for health insurance. A method of cost-sharing between you and your insurance provider. If you would like an individualized assessment of your plans benefits to help you determine the costs you might incur by using our services, please call (877) 451-7337 to speak with one of our Benefit Verification Specialists. When clinical and financial information is connected, back-office workflows can become exception-based which helps teams operate quickly and precisely. Determine charge information (i.e., prices, CPTs, revenue codes, etc.) The statements keep you informed of your insurance companys payments, as well as any balances that may be owed after your insurance claim has been paid. The pay is base pay and commission but the commission sets the tone. The legacy Cerner patient accounting product is still being sold for certain markets, such as CommunityWorks. Login. Millennium Health will bill your health insurance directly. Our patient payment solutions are mobile-enabled to provide convenience and accessibility from anywhere. I was bringing in about 1500 dollars in commission a month. Health care costs, such as deductibles, co-payments and co-insurance, that are not covered by insurance. (business & personal). MD Anderson is contractually obligated to collect co-payments from patients when a co-payment applies to the services being provided. Transform charges to handle state and payer requirements. Copyright 2023 Millennium Physician Group, Javascript must be enabled for the correct page display. Patient Billing and Accepted Insurance - Millennium Physicians Billing & Insurance Paying for Care Our focus at Millennium Physicians is helping you manage resources and understand the financial aspects of your care. Services performed for Workers Compensation patients will be billed directly to Workers Compensation Plans. Cerner makes no assurances that the capabilities described herein will be provided in the product. The advanced automation of, Cerner surveyed clients between March 8-April 29, 2022 who participated in a Cerner-led demonstration of, 88% of respondents feel confident or neutral in the, 80% of clients said they are receiving adequate communication about, Community, Critical Access & Specialty Hospital, Cerner Federal Solutions LLC (d/b/a AbleVets). Millennia is a technology-enabled service company that partners with healthcare providers to manage their patient financial experience using a powerful patient engagement platform and a healthcare-focused patient support team. Have requested a refund more than 5 times with no resolution. Obtaining referrals and pre-authorizations for your treatment, Obtaining verification of insurance benefits, Answering questions about account balances, Helping identify sources for payment assistance, Managing resources and working through financial difficulties caused by your disease, What You Should Bring at Your First Appointment, Diagnostic films (x-ray, CT, PET, MRI) and reports, HealthSCOPE Benefits (Memorial Hermann Walmart), Texan Plus - Houston Direct IPA (Tomball). It is your part of the contract with your insurance provider. Frequently asked questions regarding Urine Drug Testing (UDT) and Oral Fluid Drug Testing (OFT). The fixed dollar amount that you must pay out-of-pocket prior to or at the time of service. Millennia LLC. While most payment interactions between provider and patient occur via the digital world, sometimes patients want or need live help. Enter employee name to find & verify emails, phones, social links, etc. Out-of-pock costs do not include premium costs. If services are provided but not covered by your insurance, you will be responsible for those charges. If we cant validate your referral or insurance coverage prior to your first appointment, we may need to reschedule your appointment, or you may be financially responsible for your visit. Integration enables a more streamlined user experience across billing and contract management. customerservice@millenniumhealth.com This company has different plans and policies for its members. (877) 451-7337 We provide financial counseling to patients and their families to assist in alleviating the stress and strain that can occur. Our goal is to deliver exceptional results for you and your patients. The advanced automation of Cerner RevElate offers a more robust, intentional way of connecting clinical and financial information, ultimately helping to facilitate positive outcomes for your patients. 2023, Millennium Physicians. Summary of Millennium Healths Current Billing Policies, Insured Patients are Billed Deductibles, Co-Insurance and Co-Payments as Required by their Insurance Provider. We have less than 1 minute hold times which means your patients do not need to waste their time waiting on hold. The Millennia team includes a talented mix of technology developers, client service . With a move to automation, purpose-built data models, and cloud integration components, Cerner RevElate Patient Accounting will be the new go-forward patient accounting solution. RALEIGH, N.C., June 16, 2022 /PRNewswire/ -- Millennia (the "Company"), a leader in patient payment and patient engagement for hospitals, health systems and medical groups, is excited to . 3.2 Pay & Benefits. Since 2007, we have leveraged extensive clinical expertise in combination with significant laboratory experience to provide best-in-class solutions for drug testing and medication monitoring. I am a registered user. The latest news, articles, and resources, sent to your inbox. You pay a percentage of costs as part of your contract with your insurance provider. (866) 866-0605customerservice@millenniumhealth.com There may be occasions when tests must be sent to an outside lab for analysis. We provide a personalized experience that simplifies the process and increases patient self-pay revenue by 100-300%. Payment Plan. Hospitals, physicians or other health care providers who do not have a contract with your insurance provider. We will bill your insurance carrier. clearInterval(intervalIdMkto); All information subject to change without notice. United States 52 reviews. Please bring a complete list of all medications you take, the bottles and packages, or your completed Medication and Allergy List form. PO Box 844468 Millennium Health is committed to promoting responsible, medically necessary testing and providing health care providers with evidence-based education to support clinical decision making. Calculations of expected reimbursement are updated frequently as demographic information, charges, and contracting changes are updated in the revenue cycle system. It also provides you with relevant insights into Millennias performance. Millennium Physicians participates in the following insurance plans. If patients do not forward the payments to Millennium, Millennium may send these patients to an outside collection agency. With an easy-to-implement platform configured to meet your needs from day one, so you can get ahead of the process and start the patients financial experience off right. Millennium Health Patient Portal. Please bring your insurance card and photo ID. Patients unable to afford to pay for our services may be eligible for financial support to help with testing costs. If you pay less than the full balance, your payment will be applied to the oldest charges. A company you pay to help you cover your health care costs. Patient Services Representative (Former Employee) - South Carolina - April 1, 2021. 3.5 Work-Life Balance. How Are Clients Responding to the Cerner RevElate Patient Accounting Announcement? Testimonials; Partnering with Payers; Services. All phone calls are recorded and all statements are located in our portal as well. Patient Billing Services (877) 451-7337 Monday through Friday 6:00AM - 4:00PM Pacific Time Frequently Asked Questions Answers to common questions. {{ userNotificationState.getAlertCount('bell') }}. Login using Account# and Access Code on your statement 6:00AM 4:00PM Pacific Time, Insurance Payments Made Directly to Patients. It is based on your plan type and the type of service being provided. Millennia Recover is our customized payment technology that helps boost patient satisfaction and practice revenue. clearInterval(intervalIdMkto); customerservice@millenniumhealth.com With tech-enabled payment capture that treats your patients with respect, removes the burden from your front desk, and recovers 24 times more payments than the national average. With a 100% focus on patient payments, Millennia is the proven source for the technology and solutions that maximize positive returns in all aspects of the patient revenue cycle. They are then faced with collecting, organizing, and analyzing information from those services to be reimbursed in an accurate and timely manner. free lookups / month. 95% of questions we receive by patients are answered on the very first point of contact. When a patient interacts with you, they expect high-quality service, just as they would with any other business. All Rights Reserved. Well verify your insurance coverage and benefits and let you know any out-of-pocket expenses you will incur at the time of the visit and file insurance claims on your behalf. Our team will handle all inbound and outbound calls while aligning with your brand, allowing us to become part of your work culture. Find out why leading providers across the country all rely on Millennia. Our engagement intelligence helps Millennia Recover create a tailored approach for your patients. Please submit any inquiries regarding our services below and we will get back to you as soon as possible. Assistance your financial counselor is available to provide includes: Once you and your physician have finalized a treatment plan, your financial counselor will provide an estimate of your benefits and out-of-pocket expenses. Request a Consultation Sorry, we can not load the form at this time. These amounts are determined by your insurer, not by Millennium Health. We encourage you to contact your insurance company if claims are not paid within 45 days. 53 reviews from Millennia employees about Millennia culture, salaries, benefits, work-life balance, management, . Millennium UDT; Millennium OFT; Continuum; . A yearly cap on the amount of money you are required to pay out-of-pocket for health care costs, but not including the premium cost. Job Title. These factors can make it difficult for patients to determine the amount they will pay for a given test or procedure without an individualized assessment of your plans benefits. How Does Cerner RevElate Connect to Third Party Vendors? $350,000-$1 million Approved dollars 1 Loan . Find more information here. We accept cash, check, or credit cards (Visa, MasterCard, American Express, and Discover). Millennium Health is a specialty laboratory serving clinicians treating patients with chronic pain, behavioral health, or substance use disorders. Millennium Health will send a Statement of Account to patients who are responsible for deductibles, coinsurance, co-payments or other balance as set forth above. Location. Ambulatory Surgical and Emergency Centers. These records include: Your oncologist will need to communicate directly with your primary care and/or referring physician(s). } Please select the appropriate sign-on link based on the state where your provider is located. More Information Insurance Payments Made Directly to Patients Some insurers may send the insurance payment for Millennium Health's services directly to patients. Millennium Health understands the difficult circumstances some patients may experience with out-of-pocket costs and will work with them to structure affordable payment plans and, in appropriate situations, offer financial assistance programs. Millennium Health will bill Medicaid. We encourage you to bring a list of questions to discuss with your physician. Login Patient Support Request a Consultation Schedule a free consultation with our experts From the first appointment to final payment, now everything's complete Are You a Patient? Prices, CPTs, revenue codes, etc. while most payment interactions between provider patient. Within 45 days due and past activity use disorders that are not Paid within 45.! 451-7337 contract management is part of the clinical documentation times which means your patients financial counselor answer. Help you get started to your first appointment to their patients the widest of... 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