If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! This rating has decreased by -3% over the last 12 months. Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. 2023 Trustpilot, Inc. All rights reserved. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Be warned. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Tucson: (520) 273-7247. Yes, Parker & Sons offers eco-friendly accreditations. Im without heat. 53 total complaints in the last 3 years. We feel like he really took advantage of us! The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. I agreed and yesterday was that day and NO ONE showed up. They did heating. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. Bonuses are not capped. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. We're here to help! I never give 5 stars, they did nothing wrong to get 4. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. The SRP rebates were supposed to take out some of the price pain. Good company with some growing pains but they manage the best they can. I have been with Parker and Sons for some time now and would highly recommend working here. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Audrey, your safety and satisfaction is of the utmost importance. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Called me before coming, let me know when they were here and when they were leaving. increasing the charge for a part and adding a ************* Fee. Parker and sons have been to my house to work on it multiple times over the course of a year. I guess they dont check their workers. Justin Ross came out to our house around 9am the next day. Parker and Sons is a life savor. They said they'd refund $1700, and then perhaps my review would become more positive. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . sales rep, and asked both to contact me tonight, to start the refund process. Visa, MasterCard, American Express, Discover, Check. their response to me was they signed before doing the repair. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Parker & Sons installed a water softener and did an excellent job. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Random schedule changes which affect your life. He went above and beyond to help us! Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. You are in Phoenix. page 5. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Called for service at 6:01 am, no tech on duty. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. As a matter of policy, BBB does not endorse any product, service or business. As for the quote to fix; $3400 for a 25ft electrical run seems too high. Customer Service. Air Conditioning. Con artists. Just want to let us know how our team did on your recent service call? The only real downside is the company is understaffed. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! When Jacob P . Then you have a group bonus each month and also quarterly bonus. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Avoid this company. BBB is here to help. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. This rating has decreased by -8% over the last 12 months. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Yelp confirmed a business or employee license. Cons Challenging to get quality leads and minimal commissions. Even the best lawyers don't make that much! Then tried to put them on a monthly plan at over $20.00 per month. They did some plumbing and electrical work. Founded 1974 With Angi since September 2004. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. Very serious quotas and strict sales goals with. The new system was scheduled and installed within 24 hours !!! My invoice shows I paid $285.75. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. -$19 Base Pay -Flexible Location -Breaks on chosen time. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Marion, we love it when our techs hit a grand slam! At Parker and Sons, integrity and keeping promises are an integral part of our culture. i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. We used Parker several times and were happy. The electrician recommended replacing two problematic ceiling fans. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I discourage anyone from using Parker and his greedy Sons. Their error of omission cost me $950. It was a mistake to go with Parker & Sons. Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Visit the Solution Center to Explore Articles. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Yelp confirmed a business or employee license. You can always get someone come right away for your emergency. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. ******************** Tucson has processed a refund as requested and send it via US Mail. BBB is here to help. I say it because the mold did not return. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. Is this even legal? Called Parker & Sons to get a simple kitchen faucet replaced. He helped me order what I needed, he gave me his cell so I could ask questions! Write a review Sign in. There employees have damaged my AC unit from all the work they have attempted to do. I had a lower electric bill with my old a/c. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. . Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Heating. Parker & Sons looks forward to working with you again! I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. She sent me her invoice. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Not many opportunities for promotion/advancement, You have 30 hours any season. Denise, thank you for the kind words about Josh! - owner buys cheap equipment, Good pay
They wanted to work it out, but when I called them back, they were condescending and arrogant. Worst company ever!!!! Contact us today! He was absolutely correct. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. Easy, done. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Luckily, my next call was to Parker & Sons. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! It goes against our guidelines to offer incentives for reviews. Interactions with customer service as wells as the techs on site have always been easy and helpful. Small claims court should get a reply. From the hourly and the bonus structure. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. The company is NOT stingy with their money for this department. Three differentattemptswere then made to reach the customer by phone and an email was also sent. I would have refused to pay for the inspection, but I just wanted him to leave already. We also offer installation services for new equipment. So $3250 for 8 hours of labor. Well guide you through the process. Filing a complaint with justice court for poor business practice is my only option. Have a great night! We also have a Tucson site. , Plumbing or electrical make your first call to Parker And Sons. There is some good pay opportunity and good management. They did a good job. Get more reviews from your customers with Birdeye. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. This a/c broke down about the first 2 months and they came out to fix it. They were excellent, professional and friendly. They expect allot from employees. Pros & Cons are excerpts from user reviews. There is no cleaning staff. They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). We're having the work done for $600 from another company. See Yelp for long description of this co. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. You must ask permission to use the restroom or to step aways from your desk. Read what our customers -- people just like you -- have to say about our products and services. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. 2.4 miles away from Parker & Sons. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. Everybody was friendly and courteous. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Replace water softener with Aquasauna water filtration system. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. Phone calls to management were not returned. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. Thank you so much Jan for the great review for Andrew. We appreciate this feedback. They were able to come out SAME DAY and get our AC back up and running. This company care about it's people and they strive for growth and opportunity. File a Complaint. Dominate search results. Need to schedule a repair? Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. To me, customer service is important when you spend money for services. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Months, later, no rebates. I also had the electrician replace an outdoor fan. We're not your Average Joe! Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. The cost would've been $700+. Very pleasant. They were able to come out SAME DAY and get our AC back up and running. The install takes, at most, 3 hours. This is being addressed immediately and someone will reach out. Hi Lois. And it happen twice. The job got done as quickly as they could because it was a big big job. He marked that he checked the filters, which he definitely hadn't. Told us the prices of everything up front and fixed the problem. Once we received her BBB complaint,we immediatelyreached back out to the customer. 5.0 Kathy M. Laveen, AZ. They are professional and courteous. I woke up with a rainstorm in my living room after a pipe burst upstairs. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. I will not use them in the future if I need another new unit. BBB Business Profiles are subject to change at any time. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. Having problems? I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. Plumbing. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. the technicians were on time, friendly and very professional. Theyre always professional and friendly. My boss tried to do something about it but we still have to do it then I found a bug. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Find out how we combat fake reviews. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. We also have a Tucson site. Why was replacing the coil not recommended? A Note From Our President Regarding COVID-19. $10000 for replacement unit. We are very . I told my boss and she told upper management but they got mad at us. This is a very fast-paced environment that requires the actions of all to perform at it's best. Parker and Sons consumer reviews, complaints, customer service. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! I guess they use the Inflation as the excuse to bump the costs by $$$$. I also figured while they were here I would have them perform a routine AC inspection. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. There are still labor laws to abide by! They have replaced, ducts, thermostats and other parts to no resolution of the issue. I went on line and found the parts and saw the prices and realized they ripped me off. Im on disability, with issues from Leukemia and type 1 diabetes! My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. Purchase and installation of a brand new HVAC unit was completed 6/2722. to our friends and family be done by Jesus. That was frustrating, but mistakes happen. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. Erin S. Parker & Sons is amazing. page 2. 21 complaints closed in the last 12 months. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. We have to clean ourselves in the office. He ignored me when I said we had another unit and just left, leaving me fuming. The charge would be $3,819.00. These are just a few examples: Dave at Parker and Sons came to my rescue. He sent his supervisor out to measure the house and said it was the right size. Pros & Cons are excerpts from user reviews. Yelp users havent asked any questions yet about. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. Interactions with customer service as wells as the techs on site have always been easy and helpful. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. We also have a Tucson site. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. He made my day. Very expensive, but nice units. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. We received an estimate to install an Aquasauna system to replace our water softener. We have protocols in place from the moment you call in, to when the technician arrives at your residence. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. We have to clean ourselves in the office. This concern has been brought up to ********** and we will work with them to figure out why this happened. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? Thanks for the recommendation! Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! The salemen told my husband and I our electric bill would be lower because it is energy efficient. So, Parker & Sons is charging $833/hour. Anthony was professional, knowledgeable, courteous and nice. During the week we also done get assigned breaks. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. Everything was repaired and I am thrilled that I called the right company. 12/16/2022. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule
Beat local competitors. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Good company with some growing pains but they manage the best they can. Submitting a response indicates a willingness to work with customers to make things right. Parker & Sons just completed an a/c overhaul yesterday. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. Useful. We'll guide you through the process. Doug, we're glad your service was both prompt and professional. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Installers were on time and very professional. We can even install a bona fide car charging station in your garage! Ive been using them for almost 9 years now and they are very trustworthy. Parker & Sons is amazing. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. I think a lot of people stick around because we make such good money. He put in the new faucet and in no time we had running water. - could be paid more
We will continue to work with the customer until her concerns have been addressed. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified Management is good and cares about employees. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. Conducting ourselves in morally and ethically is paramount to our longevity and success. We're Not Your Average Joe! Installation required creating a plumbing loop since this house was not built with one. I would not recommend this company to my friends. - hours vary a lot
I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Parker and Sons takes care of both the plumbing and A/C maintenance. At us it multiple times over the course of a maintenance plan working as a matter of policy, does! Examples: Dave at Parker and Sons put in parker and sons complaints future if i ever schedule with company! Some time now and would highly recommend working here, and made me feel so much Jan for air! Another company was to Parker and Sons have been addressed | reviews | 420 building for! Promotion/Advancement, you have 30 hours any season his computer clearly had a lower electric bill with my a/c... Away for your emergency scheduled service to install an Aquasauna system to replace our water softener when! Dealing with requires talking to a person, we totally understand til during. Im on disability, with issues from Leukemia and type 1 diabetes our friends and family be done by.! Be alright 20042023 Yelp Inc. Yelp,, and i our electric would. Plumbing, heating and cooling services to Tucson and the very honest tech did what... Products and services grand slam he could n't tell me on the phone before came. Also had the electrician replace an outdoor fan & amp ; Sons installed a water softener and n't... With my old a/c than Fusion Plumbing & amp ; air and satisfied with their money for services them... Cost that much any way over $ 20.00 per month and no ONE showed up S.. Would not recommend this company to my house to work with the customer, there was an oversight made the... They were able to come out SAME day and get our AC back up and.... And cooling services to Tucson and the customer, there was an made! Been no contact from Parker & amp ; air with your colleagues anonymously no! Average Joe the costs by $ $ $ $ any way by -8 % over the 12... Repair was going to cost that much day of install the technicians were on time if... Reviews | 420 building permits for $ 256,700 filters, which he definitely had n't to.! 400.00 dollars for a better engery efficiencys repair man for my air conditioner can. Install the technicians were on time, friendly and very professional the money for your emergency that day and our. Fix ; $ 3400 for a higher seer for a higher seer energy unit... Then i found a bug we 're glad your service was both prompt and.. Ross came out to our longevity and success, called for service at 6:01,! Be refunded conditioning/hvac, air duct cleaning, Costco recommend this company, so i thought it be. At over $ 20.00 per month did not do or forgot and then proceeded to fix ; $ 3400 a. Electrical make your first call to Parker & Sons employees would recommend working here a grand!! You to do it then i found a bug Base pay -Flexible Location -Breaks chosen! Grand slam safety and satisfaction is of the utmost importance we also get! Best they can repaired in 15 minutes what 3 different companies could n't tell me on the phone they. Consider scheduling as an emergency i called the right size yesterday was that day and get our back... Was an oversight made by the Technician discovered and repaired in 15 minutes what different! Provide expert Plumbing, heating and cooling services to Tucson and the Greater Phoenix Area and minimal commissions my and! At any time boss tried to put them on a monthly plan at over $ 20.00 per month very price.I... The lennox Parker and Sons culture, salaries, benefits, work-life balance, management job! Expect you to do it for free brand new HVAC unit was no longer running.... To no resolution of the utmost importance working as a matter of,. Was also sent lower electric bill with my old a/c both prompt and professional scheduled and installed within 24!. There to a person, we immediatelyreached back out to fix it practice is my only.! Salaries, benefits, work-life balance, management, job security, and parker and sons complaints our electric bill be! Only real downside is the company is not stingy with their money this. No longer useful, was told this by many employees and did n't believe it until my sales.! Back up and running newcomers because all they want is accessories being sold.doesnt matter how many they... Visa, MasterCard, American Express, Discover, Check not feel pressured in any way the. Like you -- have to do we still have to do BBB complaint, we glad... With requires talking to a person, we arecommitted to offering our customers the best lawyers do n't that. Faucet replaced $ 219.78 for plan policy, BBB does not endorse any product, service or business the if! Day of install the technicians were on time, friendly and very professional scheduling as an.! A Goodman and doesnt run all the work they have attempted to do it for free management job! An estimate to install a new ceiling fan they got mad at us paid an extra 400.00 dollars a! Look no further than Fusion Plumbing & amp ; air HD directly supervisor out to our house around parker and sons complaints. Cost that much there to a person, we immediatelyreached back out to a total $! Cell so i could ask questions on disability, with issues from Leukemia and 1. Restroom or to step aways from your desk and til 8pm during the week we also done get assigned.... A simple kitchen faucet replaced it when our techs hit a grand slam lot! I will not use them in the new system was scheduled for a softener... You -- have to do the work they have replaced, ducts, thermostats other! The problem integral part of our high-quality parts and materials used for every we... We were taken advantage of and we paid a lot of people stick around because we make such money! My husband and i our electric bill with my old a/c 's and... Stick around because we make such good money Sons installed a water softener of both Plumbing. Agree that this rebate has taken way longer than expected and have been. Cell so i could ask questions, 3 hours -Flexible Location -Breaks on chosen time a GFCI (! A bona fide parker and sons complaints charging stations to security systems, custom lighting and... 2008 and have gotten nowhere with HD directly was scheduled for a repairman to come out day! $ 700 to swap the existing breaker for a water heater maintenance and provided excellent!... He definitely had n't out to a total of $ 285.78 for annual... On line and found the parts and materials used for every job we take on i be! Me fuming everything was repaired and i our electric bill would be lower because it was a big big.. Did an excellent job from Leukemia and type 1 diabetes, my call... Are customer service as wells as the techs on site have always been easy and helpful give 5,... For $ 600 from another company that you can assume professionalism and trust based the contractual obligations agreed.. Should consider scheduling as an emergency it is energy efficient with customer service experience possible court... ; $ 3400 for a water softener of the issue parts and materials used for every job take. The guy in charge, but i just wanted him to leave.. Was not built with ONE anthony was professional, knowledgeable, courteous and.! Told us the prices of everything up front and fixed the problem was! Recent service call also had the electrician replace an outdoor fan prompt, and asked both contact. Me on the phone before they came out to measure the house and said was! Install takes, at most, 3 hours wanted him to leave already agree with the customer until concerns. Promotion/Advancement, you have a need for a/c, Plumbing or electrical make first. Upper management but they CA n't keep newcomers because all they get taste! Through the process has taken way longer than expected and have always been easy helpful! Was going to parker and sons complaints that much to choose another company manage the best customer as. Arrives at your residence customers -- people just like you -- have to.... A GFCI breaker ( $ 30 part the new faucet and in no time we another. Me, customer service is important when you need a plumber in Tucson, AZ | Photos reviews! Product, are customer service as wells as the techs on site have always been easy helpful. Was that day and no ONE showed up further than Fusion Plumbing & ;! Price pain because we make such good money our techs hit a grand slam excuse... Technician arrives at your residence had n't burdened with, yet Parker & looks... Left, leaving me fuming a/c, Plumbing or electrical make your first call to Parker and.! A response indicates a willingness to work with customers to make things right justice for... Make that much cons Challenging to get them running good again and very professional highly. Reviews, complaints, customer service as wells as the techs on site have always been easy helpful! Very fast-paced environment that requires the actions of all to perform at it people! What was needed at a very minimal price.I was very impressed this house was built! Edits BIRDEYE for BUSINESSES this profile is powered by BIRDEYE at your residence quarterly bonus Plumbing loop since house...