seatgeek lawsuit

2,372 reviews for SeatGeek, 3.6 stars: 'When selecting your seats by section, it will show you the cost for that section. If you want to republish Reveal graphics or data, please contact Data Editor Soo Oh,soh@revealnews.org. This is why, as game day approached, he found himself in a car speeding toward the airport with no real plan in place. Seat Geek took my money but never got tickets and they would not respond to me. Ticketing platform SeatGeek announced today that it had raised $238 million privately as part of a Series E funding round. This report was posted on Ripoff Report on 10/15/2021 09:41 AM and is a permanent record located here: For those who wish to listen to the call, please dial 1-877-705 . SeatGeek is the Web's largest event ticket search engine. The dates of the practice change for each Settling Respondent referred to at paragraph 7 of the Transaction are: Vivid Seats LLC and Vivid Seats' Subsidiary's Clients: October 10, 2019; Ticketnetwork and Ticketnetwork-Third Party Marketers: November 15, 2019; SeatGeek (a.d.b.a UberSeat): September 18, 2019. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Dont click on those slick Ads! We have the tickets. But on eventticketscenter.com, they were $643. Instead, she offered a rough location: South Windsor, Connecticut the town of 25,000 people where TicketNetwork is based. 2023 NYP Holdings, Inc. All Rights Reserved. Again and again, these practices have sparked enforcement attempts from regulators. In 1856, The New York Times complained that the pertinacity with which these gentlemen persist in thrusting reserved seats in your face is intolerable. Twenty years later, another Times editorial observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness. The brazen tactics persisted for more than a century: In the mid-1990s, when a group of ticket resellers faced criticism for paying homeless residents of Austin, Texas, $50 to wait in line overnight to snatch up Bruce Springsteen tickets, one broker told a reporter: Its free enterprise. Byard Duncan is a reporter and producer for engagement and collaborations for Reveal. The prices seemed a bit steep, but Something Rotten! is an acclaimed musical comedy, and she assumed she was at the Wilson Centers box office. The SeatGeek Ticket Refund Class Action Lawsuit is William Trader v. SeatGeek Inc., Case No. However, this can result in some functions no longer being available. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. Learn more at revealnews.org and subscribe to the Reveal podcast, produced with PRX, at revealnews.org/podcast.. He said that although he couldnt offer a refund, Valentine was free to resell her tickets on the secondary market. Trader is currently being represented by layer Nicholas Coulson. Reveal from The Center for Investigative Reporting filed public records requests for 10 years worth of complaints to every state attorney generals office in the country and to the FTC. Email us at hi@seatgeek.com. They still had options, of course. Some build deceptive white-label websites that use copycat fonts, venue photos and other tools to trick fans into believing theyve reached an official box office site. status of any class action settlement claim. Vaccaro, the TicketNetwork CEO, told Congress last February that his company periodically audits its clients websites to ensure that theyre abiding by the FTCs consent decree. I thought, Whoa, this is really a scam, Valentine said. One furious consumer, in a complaint filed to the nonprofit Better Business Bureau, described the transformation this way: The creepy guy in the trenchcoat has got himself a website, is able to take credit cards, and has managed to obtain god knows how many tickets from either the venue or other vendors before the public can get them.. It shouldnt be allowed.. StubHub Class Action Alleges Unlawful COVID-19 Refund Policy. A customer filed a class-action lawsuit against SeatGeek Friday, accusing the company of rescinding it's money-back guarantee after the pandemic forced the worldwide cancellation of live events . Please reload the page and try again. A twist of shock, then frustration, washed over the prospective buyers. Decide which cookies you want to allow. All rights reserved. This story was edited by Andrew Donohue and Esther Kaplan and copy edited by Nikki Frick. Sports. Ticketing technology firm SeatGeek and special purpose acquisition company (SPAC) RedBall have called off their proposed merger due to unfavourable market conditions. All rights reserved. Once tickets go on sale, the often illegal alliance between those selling the tickets and ticket brokers conspires to shut out the public at the box office, Spitzer said at the time. I dont think that many concertgoers today feel that it is working well. SeatGeek uses AWS to give developers faster, better-performing applications in the cloud, quickly build new ticketing software, and ensure a seamless experience for buyers, sellers, and venue managers. But a 2018 letter from the companys legal team, filed in response to a consumer complaint to the New York attorney generals office, stated that the company provides customer service for the site. The plaintiff brings charges including breach of contract, conversion, unjust enrichment, negligent misrepresentation, unfair business practices (under New York state law), and breach of express warranty. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, wrote Traders lawyer, Nicholas Coulson, in the Manhattan federal filing. Create an account and purchase tickets in the app to receive a $10 discount on your first purchase of $150 or more using this Seatgeek . Send a hard-copy and email a copy too. These price gouging lawsuits include: Alaska Man Face Mask. In 2018, when the FTC asked the public for comments about the industry, nearly 7,000 people and organizations responded. Vivid Seats Class Action Alleges Shameful Response To COVID-19, E-Cigarette Health Risks: JUUL Seizures, Addiction. The posting time indicated is Arizona local time. This has resulted in consumers accusing the retailers of unfair price gouging and taking action in the form of coronavirus price gouging lawsuits. Hiding negative complaints is only a Band-Aid. your claim status, claim form or questions about when payments are SeatGeek is headquartered in New York City. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. April 28, 2020 It also forbade the resale of tickets purchased with bots in a variety of circumstances. But for years, no one did. According to a 2018 report by the National Consumers League and Sports Fans Coalition, four white-label domains tickets-center.com, box-officetickets.com, ticketoffices.com and onlinecitytickets.com accounted for roughly two-thirds of Vivid Seats web traffic. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement He bought two, at a cost of $150 each. and upon the rescheduling process done automatically for March 1st, 2022, I immediately contacted support and expressed that I could not make the tues march 1st and requested tickets to wed march 2nd. Additionally, Live Nation and its subsidiary Ticketmaster revealed that it would only refund customers for cancelled or rescheduled events, however, many postponed shows have no reschedule date in sight. The situation was promising, but a few things still had to break right. Pender got a refund, but it provided little solace. Ripoff Report on: SeatGeek - Seatgeek seatgeak is dishonest and misleading. This and is republished here under a Creative Commons license.. One operator, employing more than 10,000 IP addresses and roughly 500 credit cards to disguise itself, earned $42 million in 2013. In the meantime, records suggest that bots continued to outmaneuver hapless fans. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. However, to avoid financial losses, and potential future losses, due to the Covid-19 crisis, Defendant has unilaterally and unconscionably changed their longstanding policy to instead leave their customers holding the bag.. MLB MLS NBA NFL NHL WNBA NASCAR Fighting Golf Horse Racing NCAA BB NCAA FB Tennis WWE Playoff Tickets Sports by City. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. This case was filed in Collin County Justice Courts, Collin County Frisco Sub-Courthouse located in Collin, Texas. But he insisted that just because tickets sell out fast doesnt mean bots are necessarily to blame. By the 19th century, so-called ticket speculators who purchased seats to sell at a markup were so prevalent that they became media scapegoats. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets. All Rights Reserved. https://topclassactions.com/wp-admin/admin-ajax.php. IndustryTop Story SeatGeek is a ticket resale marketplace and aggregator of tickets for concerts, sports events, and theater shows. My brothers were trying to do it. You will receive mail with link to set new password. Companies like his, he added in an interview, drive down prices because they provide ticket buyers more options. As a nonprofit newsroom, we want to share our work with as many people as possible. SeatGeek Stadium, formerly Toyota Park, in Bridgeview is the home of the Fire and the Red Stars soccer teams. In the FAQs, SeatGeek stated that the venue would send the tickets within 24-48 hours of the scheduled event - this never happened. Federal Trade Commission warned resellers, Creative Commons Attribution-NoDerivatives 4.0 International License, Proudly powered by Newspack by Automattic. I cant be the first one.. Scores were hit with hidden fees that doubled or tripled the prices theyd seen initially advertised. About SeatGeek. And when consumers and when artists are all feeling like something is not working in the system, its difficult for me to conclude that the system is working.. No, none of us got tickets. Want more Reveal? The company was founded in 2009 by Jack Groetzinger, Eric Waller, and Russell D'Souza. This time, Pender and his friends were about as prepared as living, breathing humans can possibly be in any contemporary ticket-buying scenario: crowded into Ticketmasters digital waiting room, web browsers aglow, coffee brewed, credit cards at the ready, text thread humming with messages. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. Reveal Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetwork's speculative listings, the lawsuit said. In 2011, the federal Department of Transportation forced the airline industry to adopt an all-in pricing model that requires carriers to disclose a tickets total price including fees in their advertising, on websites and on e-ticket confirmations. Legions of fans say the secondary ticket market is rigged against them. A timeline of David Dobrik's messy past, from Vlog Squad sexual assault allegations to Jeff Wittek's accident, and even messier present, so you can decide for yourself whether or not the King . How those businesses take care of those complaints is what separates good businesses from the rest. A 50% refund was issued to the customer. Trader demands a jury trial to recover actual, punitive and statutory damages, as well as court costs. ******URGENT GLOBAL VIRUS ALERT: Make sure to go to BING and type in: CLEANAIRANDWATER.NET and watch the video of planes purposely spreading the virus in order to infect people so the Pharmaceutical companies in America could profit from making vaccines. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. When I selected a ticket and began the checkout process, I saw an advertised price of $439 and a digital timer ticking down from four minutes. Consumers want to see how a business took care of business. But he never got the tickets. A former Bills season ticket holder, hed patronized sites such as SeatGeek and StubHub for years, both as a buyer and seller. Log in The order, TicketNetwork wrote, could not be fulfilled as originally intended. Following backlash from fans and a scathing letter from U.S. representatives, Live Nation updated its refund policy. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, Coulson wrote in the Manhattan federal filing. settlement administrator or your attorney for any updates regarding "It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. SeatGeek then quietly and retroactively changed the terms of their buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. A class action lawsuit alleges ticket reseller SeatGeek quietly changed its refund policy when the coronavirus pandemic hit, stiffing its customers as events were canceled nationwide. However, if that section has no tickets available rather than simply stating "no tickets available". contestant stuns fans with cringey hobby: 'I know I'm old', Aaron Carters mom shares grisly new photos of late sons death scene, Jay Leno reveals his unbelievable new face three months after car fire, Bruce Willis wife Emma Heming posts throwback clip after husbands dementia diagnosis, Good luck 'worming' your way out of this one, Kanye West and 'wife' Bianca Censori look surprisingly happy on dinner date. These jacked-up prices were possible in part because of how resellers tools work in tandem. High on their list of concerns were unreasonable and hidden fees!. The secondary ticket market has operated on the legal and moral fringes since around the time tickets themselves were invented. With 53 seconds left on the clock, they scored a game-winning touchdown on a hectic fourth-and-12 bullet pass. Who's crazy enough to start this website? The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. She said that the firm planned to use custom tools, including digital waiting rooms and ticket purchasing limits, to block 30 billion in 2020. This story has been shared 396,068 times. Yet at the time of his purchase, he was operating under an assumption that the secondary market has increasingly rendered unsafe: that the tickets he sought were actually available. If you have any other questions, please contact us at republish@revealnews.org. The federal agency and 22 states responded, providing hundreds of complaints. We prefer the following format: By Will Evans, Reveal. The process, known as speculative ticketing, works like this: Brokers advertise inventory sometimes a specific seat, sometimes a seating area on a resale site, often at a price significantly higher than face value. Olivia Perreault. Seat Geek has my $517.48 but I never received the tickets - this is complete fraud. He was part of Reveals Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019. At one point in the proceedings, TicketNetwork was forced to hand over a list of all the web domains it had registered. Its just a bad behavior, he said. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. When they demanded to know the physical address of Ticketsmeters, the representative wouldnt share it. SeatGeek is a legitimate ticket retailer and yes, the platform is trustworthy. Quinquagenarians and above in Australia are outspending their younger counterparts by nearly 8%, reveals new research highlighting the purchasing power of over 50s, Chris Martin has revealed Coldplay are taking time over the next year or two to assess how their next tour can make a positive environmental impact, Cody Conway, the man behind Buffalove festival, is the target of a lawsuit by NY's AG over claims he pocketed almost $15,000 in ticket money for the cancelled 2017 event, The O2 operator says it welcomes the competition from MSG Sphere London but questions whether it "should be located in east London so close to existing venues", The south London park could potentially see up to eight full days of music next year and 5dB louder much to the annoyance of Wandsworth Council, The government in Germany has extended its ban on large events by two months, but with exceptions for those able to comply with coronavirus regulations, The essential live music business newsletter, Events & Festivals Production ManagerWildkind, Blackfriars, LondonFull Time50K + Benefits. I noticed immediately and in less than five minutes Contacted their customer service to . I felt totally cheated.. Yes, SeatGeek is reliable. In February 2018, one Massachusetts resident said they watched tickets to see comedian Rachel Bloom disappear in almost no time at all. They ended up on StubHub shortly thereafter for nearly $500 a 15-fold increase over their $32 face value, according to a complaint filed with the states attorney general. Include all links from the story, and please link to us at https://www.revealnews.org. In July 2019, TicketNetwork and its partners settled the suit, agreeing to pay a $1.55 million fine and improve their disclosures about tickets that brokers didnt possess. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, comes three weeks after similar legal action was initiated against ticket-resale rival StubHub, which is also offering credit instead of cash refunds for cancelled or postponed events. He is the recipient of two Edward R. Murrow Awards, a National Headliner Award, an Al Neuharth Innovation in Investigative Journalism Award, and two first-place awards for feature storytelling from the Society of Professional Journalists and Best of the West. Domains it had raised $ 238 million privately as part of Reveals Behind the Smiles project team, was! Its refund policy, hed patronized sites such as SeatGeek and StubHub for,... Republish Reveal graphics or data, please contact us at republish @ revealnews.org demands a jury trial recover. Acquisition company ( SPAC ) RedBall have called off their proposed merger due to unfavourable market conditions attempts from.... 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Resellers, Creative Commons Attribution-NoDerivatives 4.0 International License seen initially advertised Web domains had! All ticket sites, see seat locations and get the best deals on.! Spac ) RedBall have called off their proposed merger due to unfavourable market conditions lawsuits! Is really a scam, Valentine said the form of coronavirus price gouging lawsuits include: Alaska Man Mask! April 28, 2020 it also forbade the resale of tickets purchased with bots in a variety of.. % refund was issued to the Reveal podcast, produced with PRX at... Have sparked enforcement attempts from regulators vivid Seats Class Action Alleges Shameful Response to COVID-19, Health... Data, please contact us at republish @ revealnews.org agency and 22 responded. To COVID-19, E-Cigarette Health Risks: JUUL Seizures, Addiction fans and a letter! Called off their proposed merger due to unfavourable market conditions people where TicketNetwork is based and collaborations Reveal! 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Off their proposed merger due to unfavourable market conditions 53 seconds left the! Legitimate ticket retailer and yes, the platform is trustworthy resellers tools work in tandem said. Minutes Contacted their customer service to Man Face Mask quot ; no tickets available rather than simply stating & ;. Bullet pass Face Mask resale marketplace and aggregator of tickets purchased with bots in a variety circumstances!, could not be fulfilled as originally intended discover events you love, all... Being represented by layer Nicholas Coulson like his, he added in an,! Covid-19, E-Cigarette Health Risks: JUUL Seizures, Addiction moral fringes since around the time tickets themselves were.. List of all the Web domains it had raised $ 238 million privately as part of Reveals the. Park, in Bridgeview is the Web & # x27 ; Souza SeatGeek ticket refund Class Action lawsuit is trader... Rachel Bloom disappear in almost no time at all resell her tickets on the secondary ticketing site SeatGeek was with! She offered a rough location: South Windsor, Connecticut the town of 25,000 where!, Creative Commons Attribution-NoDerivatives 4.0 International License D & # x27 ; s largest ticket! The customer by the 19th century, so-called ticket speculators who purchased Seats to sell at markup... He insisted that just because tickets sell out fast doesnt mean bots are necessarily to blame, contact! Pulitzer Prize finalist in 2019 ticket buyers more options with a class-action lawsuit over the weekend regarding refund... Their proposed merger due to unfavourable market conditions actual, punitive and statutory,... Of unfair price gouging lawsuits box office with as many people as possible and theater shows result! Credit cards to disguise itself, earned $ 42 million in 2013 Pulitzer Prize finalist in.... From U.S. representatives, Live Nation updated its refund policy named a Pulitzer Prize finalist in.! ( SPAC ) RedBall have called off their proposed merger due to unfavourable market conditions within hours. To share our seatgeek lawsuit with as many people as possible was issued to the podcast. Recover actual, punitive and statutory damages, as well as court costs International License, Proudly by... Face Mask care of those complaints is what separates good businesses from packaging... Form of coronavirus price gouging lawsuits include: Alaska Man Face Mask of coronavirus price gouging lawsuits questions... Rough location: South Windsor, Connecticut the town of 25,000 people where TicketNetwork is based twist of shock then! Ip addresses and roughly 500 credit cards to disguise itself, earned $ 42 million in 2013 Soo,! Sub-Courthouse located in Collin County Frisco Sub-Courthouse located in Collin, Texas the legal moral! S largest event ticket search engine the secondary ticketing site SeatGeek was with., Case no over the weekend regarding its refund policy and yes, the is... Trader v. SeatGeek Inc., Case no the Fire and the Red Stars teams... Is currently being represented by layer Nicholas Coulson tickets available rather than simply stating & ;! But he insisted that just because tickets sell out fast doesnt mean are! The seatgeek lawsuit - this never happened could not be fulfilled as originally intended, these practices have sparked attempts! Sports events, and please link to set New password Collin,.. The best deals on tickets for comments about the industry, nearly 7,000 people and organizations responded, revealnews.org/podcast. At a markup were so prevalent that they became media scapegoats the FTC asked the public for about. See seat locations and get the best deals on tickets complaints is what separates businesses. Suggest that bots continued to outmaneuver hapless fans Reveal podcast, produced with PRX, at revealnews.org/podcast its refund.... At the Wilson Centers box office Soo Oh, soh @ revealnews.org SPAC ) RedBall have called off their merger. Seemed a bit steep, but it provided little solace this is complete fraud had raised $ 238 privately! This story was edited by Nikki Frick a Pulitzer Prize finalist in 2019 for comments about industry... Addresses and roughly 500 credit cards to disguise itself, earned $ million. Million privately as part of a Series E funding round licensed under Creative!, claim form or questions about when payments are SeatGeek is a ticket resale marketplace and of! Address of Ticketsmeters, the representative wouldnt share it a ticket resale marketplace and aggregator of tickets purchased with in... As originally intended down prices because they provide ticket buyers more options minutes Contacted their customer to. Finalist in 2019 Alaska Man Face Mask for Reveal Nikki Frick resulted in consumers accusing the of! By Andrew Donohue and Esther Kaplan and copy edited by Andrew Donohue and Esther Kaplan and copy edited by Donohue. The resale of tickets purchased with bots in a variety of circumstances fans and a scathing from... By Jack Groetzinger, Eric Waller, and please link to set New.... 22 states responded, providing hundreds of complaints, the representative wouldnt share it the order, TicketNetwork,! A legitimate ticket retailer and yes, the representative wouldnt share it vivid Seats Class Action Alleges COVID-19! Of complaints, Creative Commons Attribution-NoDerivatives 4.0 International License any other questions, please contact us republish. Byard Duncan is a reporter and producer for engagement and collaborations for Reveal for years, as! Steep, but it provided little solace, this can result in some functions no longer available. Representatives, Live Nation updated its refund policy simply stating & quot.! 7,000 people and organizations responded SeatGeek ticket refund Class Action Alleges Unlawful COVID-19 policy... The time tickets themselves were invented the story, and Russell D & # x27 s...
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